<!DOCTYPE html><html>    <head>        <title>{% block title %}HelpDesk{% endblock %}</title>        <meta name="viewport" content="width=device-width, initial-scale=1">        <link rel="icon" type="image/x-icon" sizes="16x16 32x32 48x48" href="{{ asset('favicon.ico') }}" />        <!-- Stylesheets -->        <link href="{{ asset('bundles/uvdeskcoreframework/css/_uikit.css') }}" type="text/css" rel="stylesheet" media="all" />        <link href="{{ asset('bundles/uvdeskcoreframework/css/_custom.css') }}" type="text/css" rel="stylesheet" media="all" />        <link href="//code.jquery.com/ui/1.12.1/themes/base/jquery-ui.css" type="text/css" rel="stylesheet">        <link href="https://cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.17.47/css/bootstrap-datetimepicker.min.css" type="text/css" rel="stylesheet">        <!-- Custom CSS -->        {% set websiteConfiguration = user_service.getWebsiteConfiguration('knowledgebase') %}        {% set website = user_service.getWebsiteDetails('helpdesk') %}        {{ include('@UVDeskCoreFramework/Templates/lightskin.html.twig') }}        <!-- Custom Stylesheets -->        {% for stylesheet in uvdesk_extensibles.getRegisteredComponent('Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\Dashboard').getDashboardTemplate().getStylesheetResources() %}            <link href="{{ asset(stylesheet) }}" type="text/css" rel="stylesheet" media="all" />        {% endfor %}                {% block templateCSS %}{% endblock %}        <!-- Scripts -->        <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.min.js"></script>        <script src="https://cdnjs.cloudflare.com/ajax/libs/underscore.js/1.13.1/underscore-min.js"></script>        <script src="https://cdnjs.cloudflare.com/ajax/libs/backbone.js/1.4.0/backbone-min.js"></script>        <script src="https://cdnjs.cloudflare.com/ajax/libs/backbone.validation/0.11.5/backbone-validation-min.js"></script>        <script src="https://cdnjs.cloudflare.com/ajax/libs/backbone.paginator/2.0.8/backbone.paginator.min.js"></script>        <script src="{{ asset('bundles/uvdeskcoreframework/js/_dropdown.js') }}"></script>        <script src="https://cdnjs.cloudflare.com/ajax/libs/d3/6.2.0/d3.min.js"></script>        <script src="{{ asset('bundles/uvdeskcoreframework/js/viewer.js') }}"></script>        <script src="https://code.jquery.com/ui/1.12.1/jquery-ui.js"></script>        <script src="https://cdnjs.cloudflare.com/ajax/libs/moment.js/2.29.0/moment.min.js"></script>            <script src="https://cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.17.47/js/bootstrap-datetimepicker.min.js"></script>    </head>    {% set bodyClass = '' %}    {% set bodySkinClass = '' %}    {% if app.request.locale == "ar" %}        {% set bodyClass = 'uv-rtl' %}    {% endif %}        <body class="{{ bodySkinClass ~ ' ' ~ bodyClass }}">        <div class="uv-notifications-wrapper">            <noscript>                <div class="uv-notification page-load uv-error">                    <p>{% trans %}Your browser does not support JavaScript or You disabled JavaScript, Please enable those !{% endtrans %}</p>                </div>                <style>.uv-loader-view {display: none;}</style>            </noscript>            {% if uvdesk_service.requestHeadersSent() == false %}                {% for flashMessage in app.session.flashbag.get('success') %}                    <div class="uv-notification page-load uv-success">                        <span class="uv-notification-close"></span>                        <p>{{ flashMessage|raw }}</p>                    </div>                {% endfor %}                                {% for flashMessage in app.session.flashbag.get('warning') %}                    <div class="uv-notification page-load uv-error">                        <span class="uv-notification-close"></span>                        <p>{{ flashMessage|raw }}</p>                    </div>                {% endfor %}            {% endif %}        </div>        <div class="uv-pop-up-overlay" id="confirm-modal">            <div class="uv-pop-up-box uv-pop-up-slim">                <span class="uv-pop-up-close"></span>                <h2>{{ 'Confirm Action'|trans }}</h2>                <p>{{ 'Are you sure? You want to perform this action.'|trans }}</p>                <div class="uv-pop-up-actions">                    <a href="#" class="uv-btn uv-btn-error confirm">{{ 'Confirm'|trans }}</a>                    <a href="#" class="uv-btn cancel">{{ 'Cancel'|trans }}</a>                </div>            </div>        </div>        {% set currentUser = user_service.getSessionUser() %}        {% if currentUser is not empty and currentUser.getAgentInstance() is not empty %}            {% set currentUserDetails = currentUser.getAgentInstance().getPartialDetails() %}        {% endif %}        {% block sidebar %}            {% if currentUser is defined and currentUser is not empty %}                {% include "@UVDeskCoreFramework/Templates/sidebar.html.twig" %}            {% endif %}        {% endblock %}        {% block pageWrapper %}            <div class="uv-paper">                {% block pageHeader %}                    {% include "@UVDeskCoreFramework/Templates/header.html.twig" %}                {% endblock %}                <div class="uv-wrapper">                    <div class="uv-container">                        {% block pageContent %}{% endblock %}                    </div>                </div>            </div>        {% endblock %}                {% block footer %}            <script src="{{ asset('bundles/uvdeskcoreframework/js/_common.js') }}"></script>            {% include "@UVDeskCoreFramework/Templates/pagination.html.twig" %}            {# Confirm Action Dialog #}            <div class="uv-pop-up-overlay" id="confirm-modal">                <div class="uv-pop-up-box uv-pop-up-slim">                    <span class="uv-pop-up-close"></span>                    <h2>{{ 'Confirm Action'|trans }}</h2>                    <p>{{ 'Are you sure? You want to perform this action.'|trans }}</p>                    <div class="uv-pop-up-actions">                        <a href="#" class="uv-btn uv-btn-error confirm">{{ 'Confirm'|trans }}</a>                        <a href="#" class="uv-btn cancel">{{ 'Cancel'|trans }}</a>                    </div>                </div>            </div>            {# Loader Template #}            <script type="text/template" id="loader-tmp">                <div class="uv-loader">                    <span></span>                    <span></span>                    <span></span>                </div>            </script>            {# Full View Loader Template #}            <script type="text/template" id="full-view-loader">                <div class="uv-loader-view">                    <div class="uv-loader">                        <span></span>                        <span></span>                        <span></span>                    </div>                </div>            </script>            {# Notification Template #}            <script type="text/template" id="notification-template">                <div class="uv-notification <% if(alertClass == 'danger') { %>uv-error<% } else { %> <%= 'uv-' + alertClass %> <% } %>">                    <span class="uv-notification-close"></span>                    <p><%= alertMessage %> </p>                </div>            </script>            <script type="text/javascript">                var warningResponse = {                    'alertClass' : 'danger',                    'alertMessage' : '{{ "Error : Something went wrong, please try again later"|trans }}',                };            </script>        {% endblock %}        {# Custom Javascript #}        {% for javascript in uvdesk_extensibles.getRegisteredComponent('Webkul\\UVDesk\\CoreFrameworkBundle\\Dashboard\\Dashboard').getDashboardTemplate().getJavascriptResources() %}            <script src="{{ asset(javascript) }}" type="text/javascript"></script>        {% endfor %}    </body></html>