https://ticket.icufireandsecuritysolutions.co.uk/index.php/en/customer/create-ticket/

301 Redirect from
@helpdesk_customer_create_ticket (dd782b)
Method
GET
HTTP Status
200
IP
216.73.216.21
Profiled on
Token
ad47ef

Ticket :: ticketAdd

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"Webkul\UVDesk\SupportCenterBundle\Controller\Ticket::ticketAdd"
_firewall_context 
"security.firewall.map.context.customer"
_locale 
"en"
_redirected 
true
_route 
"helpdesk_customer_create_ticket"
_route_params 
[
  "_locale" => "en"
]
_security_firewall_run 
"_security_customer"
_stopwatch_token 
"faa7db"

Request Headers

Header Value
accept 
"*/*"
accept-encoding 
"gzip, br, zstd, deflate"
authorization 
""
cookie 
"sf_redirect=%7B%22token%22%3A%22dd782b%22%2C%22route%22%3A%22helpdesk_customer_create_ticket%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Symfony%5C%5CBundle%5C%5CFrameworkBundle%5C%5CController%5C%5CRedirectController%22%2C%22method%22%3A%22urlRedirectAction%22%2C%22file%22%3A%22%5C%2Fvar%5C%2Fwww%5C%2Fuvdesk%5C%2Fvendor%5C%2Fsymfony%5C%2Fframework-bundle%5C%2FController%5C%2FRedirectController.php%22%2C%22line%22%3A110%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
host 
"ticket.icufireandsecuritysolutions.co.uk"
referer 
"https://ticket.icufireandsecuritysolutions.co.uk/index.php/en/customer/create-ticket"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-php-ob-level 
"1"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
access-control-allow-headers 
[
  "Access-Control-Allow-Origin"
  "Authorization"
  "Content-Type"
]
access-control-allow-methods 
"GET,POST,PUT,OPTIONS"
access-control-allow-origin 
"*"
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Fri, 31 Oct 2025 02:31:55 GMT"
x-debug-token 
"ad47ef"

Cookies

Request Cookies

Key Value
sf_redirect 
"{"token":"dd782b","route":"helpdesk_customer_create_ticket","method":"GET","controller":{"class":"Symfony\\Bundle\\FrameworkBundle\\Controller\\RedirectController","method":"urlRedirectAction","file":"\/var\/www\/uvdesk\/vendor\/symfony\/framework-bundle\/Controller\/RedirectController.php","line":110},"status_code":301,"status_text":"Moved Permanently"}"

Response Cookies

No response cookies

Session 7

Session Metadata

Key Value
Created 
"Fri, 31 Oct 25 02:31:55 +0000"
Last used 
"Fri, 31 Oct 25 02:31:55 +0000"
Lifetime 
0

Session Attributes

No session attributes

Session Usage

7 Usages
Stateless check enabled
Usage
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:44
Show trace 
[
  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
    "line" => 44
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-http/Firewall/AccessListener.php"
    "line" => 87
    "function" => "getToken"
    "class" => "Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage"
    "type" => "->"
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-bundle/Debug/WrappedLazyListener.php"
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    "type" => "->"
  ]
  [
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    "line" => 26
    "function" => "authenticate"
    "class" => "Symfony\Bundle\SecurityBundle\Debug\WrappedLazyListener"
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-bundle/Debug/TraceableFirewallListener.php"
    "line" => 80
    "function" => "__invoke"
    "class" => "Symfony\Component\Security\Http\Firewall\AbstractListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/security-http/Firewall.php"
    "line" => 92
    "function" => "callListeners"
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    "type" => "->"
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
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    "type" => "->"
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  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
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    "function" => "callListeners"
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  [
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  [
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  [
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    "function" => "require_once"
  ]
]
/var/www/uvdesk/vendor/twig/twig/src/Extension/CoreExtension.php:1637
Show trace 
[
  [
    "file" => "/var/www/uvdesk/vendor/twig/twig/src/Extension/CoreExtension.php"
    "line" => 1637
    "function" => "getFlashBag"
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    "line" => 57
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    "line" => 163
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    "class" => "Webkul\UVDesk\SupportCenterBundle\Controller\Ticket"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
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    "type" => "->"
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  [
    "file" => "/var/www/uvdesk/vendor/autoload_runtime.php"
    "line" => 35
    "function" => "run"
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    "line" => 5
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    "function" => "require_once"
  ]
]
Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:72
Show trace 
[
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/DataCollector/RequestDataCollector.php"
    "line" => 72
    "function" => "getMetadataBag"
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    "function" => "require_once"
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Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:73
Show trace 
[
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/DataCollector/RequestDataCollector.php"
    "line" => 73
    "function" => "getMetadataBag"
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Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:74
Show trace 
[
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/DataCollector/RequestDataCollector.php"
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    "function" => "getMetadataBag"
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    "args" => [
      "/var/www/uvdesk/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]
Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:75
Show trace 
[
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/DataCollector/RequestDataCollector.php"
    "line" => 75
    "function" => "all"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Profiler/Profiler.php"
    "line" => 161
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\DataCollector\RequestDataCollector"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/EventListener/ProfilerListener.php"
    "line" => 108
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\Profiler\Profiler"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/WrappedListener.php"
    "line" => 118
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\HttpKernel\EventListener\ProfilerListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 196
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 184
    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/public/index.php"
    "line" => 5
    "args" => [
      "/var/www/uvdesk/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]
Symfony\Component\HttpKernel\DataCollector\RequestDataCollector:76
Show trace 
[
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/DataCollector/RequestDataCollector.php"
    "line" => 76
    "function" => "getFlashBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Profiler/Profiler.php"
    "line" => 161
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\DataCollector\RequestDataCollector"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/EventListener/ProfilerListener.php"
    "line" => 108
    "function" => "collect"
    "class" => "Symfony\Component\HttpKernel\Profiler\Profiler"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/WrappedListener.php"
    "line" => 118
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\HttpKernel\EventListener\ProfilerListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 196
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 184
    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/http-kernel/Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/vendor/autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "/var/www/uvdesk/public/index.php"
    "line" => 5
    "args" => [
      "/var/www/uvdesk/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
DATABASE_URL 
"mysql://uvdesk:Adam1987877@127.0.0.1:3306/uvdesk?serverVersion=10.3.39"
MAILER_URL 
"null://localhost"

Defined as regular env variables

Key Value
APP_DEBUG 
"1"
CONTEXT_DOCUMENT_ROOT 
"/var/www/uvdesk/public/"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/uvdesk/public/"
GATEWAY_INTERFACE 
"CGI/1.1"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br, zstd, deflate"
HTTP_AUTHORIZATION 
""
HTTP_COOKIE 
"sf_redirect=%7B%22token%22%3A%22dd782b%22%2C%22route%22%3A%22helpdesk_customer_create_ticket%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Symfony%5C%5CBundle%5C%5CFrameworkBundle%5C%5CController%5C%5CRedirectController%22%2C%22method%22%3A%22urlRedirectAction%22%2C%22file%22%3A%22%5C%2Fvar%5C%2Fwww%5C%2Fuvdesk%5C%2Fvendor%5C%2Fsymfony%5C%2Fframework-bundle%5C%2FController%5C%2FRedirectController.php%22%2C%22line%22%3A110%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
HTTP_HOST 
"ticket.icufireandsecuritysolutions.co.uk"
HTTP_REFERER 
"https://ticket.icufireandsecuritysolutions.co.uk/index.php/en/customer/create-ticket"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PATH_INFO 
"/en/customer/create-ticket/"
PATH_TRANSLATED 
"redirect:/./index.php/en/customer/create-ticket//customer/create-ticket/"
PHP_SELF 
"/index.php/en/customer/create-ticket/"
QUERY_STRING 
""
REMOTE_ADDR 
"216.73.216.21"
REMOTE_PORT 
"41329"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1761877915
REQUEST_TIME_FLOAT 
1761877915.0229
REQUEST_URI 
"/index.php/en/customer/create-ticket/"
SCRIPT_FILENAME 
"/var/www/uvdesk/public/index.php"
SCRIPT_NAME 
"/index.php"
SERVER_ADDR 
"192.168.0.21"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"ticket.icufireandsecuritysolutions.co.uk"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
"<address>Apache/2.4.65 (Debian) Server at ticket.icufireandsecuritysolutions.co.uk Port 443</address>\n"
SERVER_SOFTWARE 
"Apache/2.4.65 (Debian)"
SSL_TLS_SNI 
"ticket.icufireandsecuritysolutions.co.uk"
SYMFONY_DOTENV_VARS 
"APP_SECRET,DATABASE_URL,MAILER_URL,APP_ENV"
UNIQUE_ID 
"aQQfm6QGwWsyrA-fvSGluwAAAAE"